Overview
Returns Policy
For us, it is important that you’re happy with your purchase. If you’re not totally satisfied you can return it within 15 days and we will give you a refund by the same method as your original payment.
Returning Steps
- Authorise your return by calling Mega Bathrooms 0161 710 3960
- Keep the item in the original packaging clearly marking your return number on a separate sheet.
- Send the item back to 2-10 Thorpe Road, Newton Heath, Manchester M40 5BJ
- Once our depot receives your return we will begin processing
- Your refund can take up to 10 working days from date of us receiving your order
Returning Unwanted Item
- Unwanted items can’t be returned after 15 days of receipt of goods.
- If you are returning an unwanted item it must not be damaged or marked.
- You will be required to arrange a courier to send your parcel back to us. We recommend using a recorded mail service for sending any parcels.
- Unwanted items returned to us are done so at your own expense
Returning Damaged Item
- Damaged items can’t be returned after 15 days of receipt of goods.
- We must be notified of any items that arrive damaged within 48hrs of receipt of goods.
- You may be required to supply photographs of any damaged items. You can upload these as part of the returns process
- Do not begin the returns process until you have informed us of any damaged items
More to the Returns
- If you would like to return an item to us we will arrange for your credit card / PayPal account to be credited. You can authorise your return below
- Please make sure that the goods are returned to us in as new condition, with all packaging, and must be taken care of whilst in your possession.
- We do ask that any goods that are in sealed packaging are clearly visible without the need to open the packaging.
- When returning your item please make sure to include your order number and also the reason for the return.
Need help?
Contact us at info@megabathrooms.com for questions related to refunds and returns.
